Contact us

For parents or guardians

Here at ParentPay we are committed to providing the best support for all of our users. We understand that when you need help, you want to speak with someone who can assist you promptly. While we do not provide a ParentPay contact telephone number for parents directly, we do offer a variety of online support such as our detailed FAQs and “how to” guides. We have found that this is the fastest and most effective way to provide you with the answers you need.

Contact support View Parent support

For schools

If you are a school looking for how to contact ParentPay by phone, we would recommend that you revisit your most recent email or correspondence in order to find our customer support team. You can also visit our frequently asked questions portal below to help resolve issues you may have.

View school FAQs