Use of cookies

ParentPay, the ePrivacy Directive, and the PECR (Privacy and Electronic Communications Regulations)

ParentPay respects the law affecting the use of cookies and is determined to remain compliant with applicable legislation.

ParentPay use of cookies on the external website

We use temporary session cookies while users are logged into their secure account and these cookies will also be used if you visit any external webpage with the ‘Login’ boxes on them. For more information on temporary session cookies read the information in the section below.

We also use analytics cookies to provide anonymous information such as the number of visitors to our site, the length of time on the site, which pages are visited and where visitors come from (town and referring website). We do not do not use analytical cookies to track your user behaviour.

We also use a number of cookies for our security platform (Incapsula), which help protect our systems and users from attack.

ParentPay do not use any of our own permanent cookies on the ParentPay external website pages.

More information is available below on the cookies used by ParentPay. If you do not wish these cookies to be installed on your computer then you should set your privacy and browser settings appropriately.

ParentPay use of temporary session cookies when logged in to a secure account

ParentPay use temporary cookies in order to maintain your secure session while you are logged in to your ParentPay account. We only use the cookie for the session (while you are logged in) and do not store them on your computer permanently.

These cookies fall outside the scope of the proposed ePrivacy Directive and the PECR (Privacy and Electronic Communications Regulations).


Further reading can be found courtesy of