As an organisation in its 31st year, LACA has long been recognised as an association representing and supporting school catering organisations and teams across the country, with 80% of school catering services being delivered by its members. Assist FM have also contributed to the report and gave their full support for the responses from parents across Scotland.
This study helps us to understand what caterers and school leadership teams need to do to ensure their customers and families are happy with the service provided. Comparing the results to the previous survey and other pieces of research will provide an ongoing understanding of the needs of parents/guardians, school leadership and catering teams.