Parent Pay
Manchester Health Academy wins prestigious school catering award

Manchester Health Academy (MHA) picked up the School Catering Award at the Education Business Awards, held in London and

ParentPay announces American Express acceptance

ParentPay, the UK market leader in school online payments, has announced today that it is to accept American Express&cop

ParentPay unveils ‘classroom selection’ and new mobile app at BETT 2014

ParentPay unveils ‘classroom selection’ and new mobile app at BETT 2014  Market leader in school onli

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Parents Support

If you require support please ensure you follow the steps below:

1. Try our most popular 'Back to school' FAQs

2. Use our full list of general Parent FAQs

3. Contact your child's school office if required

4. Complete a parent support request


Due to data protection and child protection guidelines we may not be able to support you directly. Any support requests completed online may be copied to your child's school.

ParentPay prioritises support requests from schools and you may not receive a response immediately. If your request is urgent, please contact your child’s school office.

Internet Explorer and remembering login details

If you use Internet Explorer and have used your browser to remember your username and password, it may not work on this page or several other pages on the new website. It will remember your details if you go to this login page.

If you know your password, login here or from the home page and your browser will remember your login details.

If you have forgotten your password you can reset it.

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