How to create a second payer (additional payer) account

Recognising that families can change, ParentPay gives schools the ability to create secondary payer accounts for a child.
Both/all parents/carers are then able to make payments for the child.

To create a Secondary Payer Account:

1. Go to People > Pupils and staff

2. Select Group 1:  Pupil

Group 2: Use the drop down to select the year group/class to find the relevant pupil then Click Search

3 Click on the pupils name


4. Go to the Contacts section and click on Add additional accounts

5. You will need to complete the Title, Forename, Surname, Email address and Username fields

6. Click Save then OK
Your Secondary Payer will be displayed.

You will need to provide the activation details to the Secondary Payer to ensure they can activate and access their account. Please see How to create activation letters for additional account holders (secondary payers) for guidance on how to do this.