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If you or any of your school administrative colleagues would benefit from free refresher training, please contact ParentPay. Please tell us which areas of the system you would like to know more about and we will send you the relevant computer-based training packages.
Please refer to the South Lanarkshire process guide in the first instance.
You may also find the ParentPay reference guides here.
If you still require assistance, please contact the ParentPay Support helpdesk (details shown below).
South Lanarkshire Council Support
Phone: 07384 535997
CRB (Cashless Tills) Support (for Secondary Schools)
Phone: 0131 440 6106
ParentPay School Support
Phone: 02476 994 820
Please do not give these details to parents as the school support team are not able to effectively answer their enquiries. Parents are asked to first check the Parent FAQs on our website, or by completing a Parent Support Request form, the link to which can be found within their account.