As a ParentPay manager you can access our dedicated support team Monday to Friday between 0830 – 1700.
You can submit a request simply by selecting this tile >>
Alternatively, you can email us:
General Support firstname.lastname@example.org
For urgent issues please call us:
General Support 02476 994 820 | Training 02476 994 915
Phone lines are available 0830 - 1630 (exc. Thursdays between 1330-1400 and English Bank Holidays)
This chart is provided to enable you to choose the most suitable time for you to call us based on your needs.