Manager Support

As a ParentPay manager you can access our dedicated support team Monday to Friday between 0830 – 1700.

You can submit a request simply by selecting this tile >>

Alternatively, you can email us:

General Support





For urgent issues please call us:

General Support 02476 994 820Training 02476 994 915

Phone lines are available 0830 - 1630 (exc. Thursdays between 1330-1400 and English Bank Holidays)

This chart is provided to enable you to choose the most suitable time for you to call us based on your needs.