Contact Us

Our dedicated school manager support team are available Monday to Friday, 0830 – 1700.

You can submit a request simply by selecting the appropriate button below:

You can also email either team directly using one of the following addresses:

Setup and Implementation – setup@parentpay.com
General Support – support@parentpay.com

For all urgent issues please call us between 0830 – 1630 (exc. UK Bank Holidays):

Setup and Implementation – 02476 994 915
General Support – 02476 994 820

Please note that telephone line is unavailable for 30 minutes each Thursday between 1330 – 1400.