Step 2: Pre-launch Letters

Pre-Launch Letters to parents

Our pre-launch letters have been created in Microsoft Word so you can tailor them to precisely reflect what items you will be accepting payments for via ParentPay, and print them on your headed paper.  The pre-launch letters also include frequently asked questions (FAQs) and the option of a reply slip for schools that will be offering over the counter cash payments using the PayPoint network at local convenience stores.

Find out your nearest PayPoint stores by visiting the PayPoint Agent Locator and typing in your school’s postcode.

Download – Pre-launch letter – PayPoint schools

Download – Pre-launch letter – Non-PayPoint schools

ParentPay Flyers

Our parent flyer will highlight the benefits of ParentPay to both you and your parents, further raising awareness of what you are aiming to achieve with the introduction of ParentPay. Before distributing the flyer – please edit and delete any information that is not relevant to your school. Feel free to tailor the flyer to your requirements and insert your logo. Use the flyer in combination with our other promotional material, to remind existing parents and new intakes about your preferred payment method and the benefits of using your ParentPay service.



  • When downloading the flyer please disable macros when prompted
  • Ensure you review, edit and delete any information that is not relevant to your school

Download – Parent flyer