December 2018 [101]

Sprint 101

Major fixes and enhancements:

  • BUGFIX – Fixed an issue that allowed menus to be extended into periods that had not been configured as term dates on the system
  • ENHANCEMENT – New report added for Failed payments detailing any bank transfer failures that have been processed.  This can be found under Payment items > Reports
  • ENHANCEMENT – Payment item report modified to show a status field indicating where a payment has been Paid, Refunded or is a Failed payment (for bank transfers that have failed).  This will not be shown in the downloaded file as this export is used by many schools in their automation internally
  • ENHANCEMENT – Modified two fields in the Settlement report; Total Refunds has become Total refunds & failed payments and Paid less refunds has become Paid less refunds & failed payments

Minor fixes and enhancements:

  • ENHANCEMENT – Incorporated new categories into the payer support form for Bank transfer / Auto top-up
  • ENHANCEMENT – Added new visibility to internal departments to support bank transfers
  • ENHANCEMENT – Introduced an email confirmation to payers when they successfully set up a bank transfer instruction
  • ENHANCEMENT – Introduced an email confirmation to payers when they successfully cancel a bank transfer instruction
  • ENHANCEMENT – Introduced a ‘What is this?’ tooltip to explain what the Bank transfer button is for
  • ENHANCEMENT – Added additional tools for ParentPay finance and support staff to manage Bank Transfer payments
  • ENHANCEMENT – Implemented core functionality to process BACS files to handle bank transfer requests
  • ENHANCEMENT – Introduced a payer notification email for where a bank account or payer has been blocked due to multiple failed bank transfer attempts
  • ENHANCEMENT – Introduced a payer notification email for where a bank transfer payment has failed
  • ENHANCEMENT – Introduced the ability for payers to continue to withdraw funds even if their bank transfer instruction has been blocked for payments
  • BUGFIX – Incorporated protective measures to stop a payer being able to cancel or replace a bank transfer instruction while it is unsent
  • GDPR – Maintain a copy of all bank transfer instructions in a protected format for audit purposes
  • GDPR – Maintain a copy of all bank transfer communications for audit purposes (no sensitive information contained in these files so protected format unnecessary)
  • GDPR – Introduced bank transfer instruction velocity checks and incorporate these into finance withdrawal authorisation screens
  • GDPR – Remove failed bank transfer payment email notification for managers due to potential security risks associated with user management
  • GDPR – Added new restrictions to prohibit ParentPay personnel from being able to see a payer’s full bank account details when working on their accounts
  • GDPR – Added new restrictions to prohibit ParentPay personnel from being able to edit or replace a payer’s bank account instruction when working on their accounts