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Authorities Case Studies

Helping local authorities manage school income collection

ParentPay provides local authorities with time and money saving solutions including online payment for schools and cashless dinner money collection.

By working with us you can reduce your project risks as we have extensive experience in delivering cashless payments in schools. We help with school income collection in non-cheque book schools and cheque book schools in many local authorities. 

Read our case studies to find out how we helped other local authorities improve efficiency and reduce costs with central income collection for schools.

ParentPay Case Studies

Croydon Council’s award winning solution with ParentPay

Most schools in the London Borough of Croydon have their meals provided through a contract organised by the council. In order to enhance the sustainability of the meals service and help improve children’s health, the council embarked on a ground-breaking project to remove all dinner money from its schools and record the meal choices made by its pupils.

The project has increased the uptake of both paid and free school meals, reduced the time spent on dinner money administration by up to 80% and increased the safety of Croydon’s school children. Croydon Council won recognition with the prestigious e-Government National Award for Local e-Government excellence: Take-up & usage growth, in January 2009.

Gloucestershire County Council’s lunchtime success with ParentPay and Edwards and Ward

In January 2009, Gloucestershire County Council awarded a new catering contract to Edwards and Ward for 160 primary schools across the County. As well as taking a fresh approach to the food served, the Council implemented a new system for the collection and administration of income and school meals.

The new system was successfully implemented across the County’s schools in just six weeks, with £75,000 paid online before the first meal was served, and over 65% of dinner money collected online in the first two months.

The system has dramatically reduced the burden on school administrators and enabled the new caterers and the Council to reconcile income and track an increased uptake in school meals.

Cashless Revolution at St John Payne RC Secondary

An income collection revolution is under way. UK schools are now taking significant steps towards becoming ‘fully cashless’ - removing the need for parents to send cash / cheques to school to pay for school dinners, clubs, trips, fees and more.

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