Support request

Before contacting your school have you tried the following:

FAQs
Get started
ParentPay Quick guide for parents
ParentPay Movie

Schools can help

Please note that ParentPay do not control the school’s account and only have limited access to school’s data.

If you need help, please contact your school.

If your school is unable to help, or if you have an urgent problem regarding a transaction, please use the contact form below.

* Mandatory field

Title Mr. Mrs. Ms. Parent’s name (NOT your child’s name please) *   Parent's email *   Parent’s telephone number Local Education Authority *   School name *   Type of school (e.g. Primary, Secondary) *   Number of children you have at this school Support issue *